Compliance and Pest Control

Pest Control is a regulated industry.

Pest Control Compliance falls under 3 main categories:

  1. Things that are required by Law;
  2. Things that are required by other standards and compliance systems (e.g the food industry, HACCP);  and
  3. Things that are good business practice.

Pest Control and The Law

Pest Controllers must be Licenced.

In all States and Territories of Australia, a Pest Controller (the fancy term is Pest Management Technician) must have a licence.

In most places in Australia, the Licence only covers the fact that the person has skills to handle pesticides correctly with some basic knowledge of a few pests.  Having a licence in the pest control is just like getting your licence when you learn to drive a car.  The skill and experience only come once you’ve got your licence.

Getting a licensed pest controllers is a esssential – but it does not mean that you will get the results you want.

Pest Control and Industry Standards

Pest Contollers must also work withing the guidelines of relevant industry standards where they exist.

Here are some examples:

  • If you want someone to treat your termites, then there are Australian Standards and extra requirements that they should abide by
    (sadly a lot of this cannot be enforced);
  • If you work in the food industry, then standards like HACCP may have an impact on your business.  Pest Controllers need understand and work with these standards if your business is going to comply;
  • A number of pest control companies belong to the Industry Association (Australian Environmental Pest Managers Association – AEPMA) who have codes of conduct and codes of practice for its members – really they are designed to protect you – the consumer.  They also define pest control industry best practice.

Pest Control and Good Business Practice

Good business practice also requires our industry to make sure of the following:

  • Public Liability Insurance and Professional Indemnity Insurance.
    This type of cover is vital to protect you, the consumer, by way of appropriate compensation, should an accident of some kind occur.  NOTE: Not every pest control company carries insurance – ALWAYS ask!
  • Workers Compensation Insurance.
    This insurance is necessary for an reputable business to ensure that their workers and other bystanders are covered in the event of an accident;
  • Certifications and Accreditations.
    Depending on the industry and scope of work – there are many (non mandatory) certifications available that provide better quality in service and industry expertise.

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